Connecting Customers with Tailored Experiences

To truly reimagine how customers connect with the brands they know and love, it’s more important than ever for companies to link digital and physical experiences and ensure each moment feels made for the individual. Delta Air Lines, for example, has invested more than 10 years and $1.5 billion in onboard entertainment, free messaging and high-speed connectivity to deliver an at-home experience in the air. Join this session to hear how Delta and other top global brands are offering tailored, seamless touchpoints that delight and inspire their customers.